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Acceptable Use Policy
Our Acceptable Use Policy ("AUP") is intended to help
protect our customers and the Internet community from unacceptable use
of the Internet. This Policy describes activities that constitute unacceptable
use of our Internet Services, and outlines actions that may be taken in
the event of a violation, including termination of user accounts. Use
of our Internet Service constitutes acceptance of this AUP. We reserve
the right to modify and update our AUP at any time.
The AUP requires all users to comply with all applicable federal, provincial
and local laws and regulations, but is not limited to matters of law.
The AUP also sets standards of acceptable behavior for those who use our
Internet Service to participate in the Internet community. Although we
reserve the right to do so when necessary or appropriate, we do not monitor
customers' usage of our Internet Services to ensure compliance with law
or this AUP. We will look into possible violations when information that
is sufficient to warrant an investigation is brought to our attention.
Complaints or concerns regarding possible AUP violations should be submitted
to admin@wispernet.ca.
Unacceptable Uses of Internet Services
In addition to use of Internet Services for any illegal purposes (some
of which are described below), it is a violation of the AUP to:
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Send unsolicited bulk e-mails, chain-letters or mass advertising,
harvest e-mail addresses for the purpose of sending bulk e-mails or mass
advertising, or otherwise engage in spamming. |
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Engage in excessive multiple posting to newsgroups. As a general
rule, this entails posting the identical or nearly identical message to
10 or more groups within a two-week period. Users should become familiar
with and comply with the guidelines or community standards governing the
newsgroups in which they participate. |
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Engage in mail bombing or otherwise interfere with or disrupt other
network users, network services or network equipment (e.g., by
transmitting a virus or other software, code or files intended to limit
or disrupt the function of any software, hardware or telecommunications
equipment). |
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Use network resources in excess of any prescribed limits on
bandwidth or disk utilization. For example, it is a violation of this
AUP to stay logged on to our Internet Services when you are not actively
using your account unless you have a dedicated account with us. |
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Resell or give away our Internet Services to others. |
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Allow others to use your Internet connection supplied by wispernet.ca ltd. for any purpose including hosting email, web, name
or other servers for their personal or commercial use. |
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Commercial companies are allowed to host servers on Cable & DSL for
company use only. It is prohibited to host any other persons or
organizations website, email or other servers using wispernet.ca
ltd.s’ service. |
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Hosting of any servers (Email, Web, Gaming etc...) on any
residential service is strictly prohibited. |
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Obtain, or attempt to obtain, unauthorized access to, monitor, or
use any data, systems, or networks without the express permission of the
owner. |
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Relay mail via another site's mail server without express permission
of that site. |
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Cancel any postings or messages other than your own, except for
postings in your name that have been forged. |
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Impersonate any person or entity, including any employee or
representative of wispernet.ca ltd. |
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Disclose your password for accessing our Internet Services to a
third party, or otherwise facilitate unauthorized access. |
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Add, remove or modify identifying network header information
("spoofing") in an effort to deceive or mislead, or any attempt to
impersonate any person by using forged headers or other identifying
information. The use of anonymous re-mailers or nicknames does not
constitute a violation of this provision. |
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Transmit, post, store, link or distribute another's intellectual
property or proprietary information, including trade secrets,
trademarks, right of publicity or copyright information, without express
authorization of the rights holder. Pursuant to the Digital Millennium
Copyright Act, accounts of users who repeatedly infringe the copyrights
of others must be terminated. |
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Transmit, post, store, link or distribute any material that is
obscene, contains explicit or graphic descriptions or accounts of sexual
acts or sexual language of a violent or threatening nature or
constitutes child pornography under applicable law. |
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Threaten bodily harm, destruction of property or otherwise engage in
harassment. |
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Transmit, post, store, link or distribute any threatening, abusive,
harassing, defamatory, libelous, deceptive, fraudulent or tortuous
information or information that is invasive of another's privacy. |
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Transmit,
post, store, link or distribute material that victimizes, harasses, degrades,
threatens to harm or intimidates an individual or group of individuals,
including without limitation minors, on the basis of religion, gender,
sexual orientation, race, ethnicity, age or disability. |
You are fully responsible for all use of our Internet Services via your
account. If any user of your account is suspected of violating this AUP,
we may, among other things, investigate the situation and, where appropriate,
cooperate with law enforcement if a criminal violation is suspected.
Procedural Matters
Anyone who believes that there has been a violation of this AUP should
contact us and provide the following information:
 the
nature of the alleged violation, along with any supporting evidence;
the
date and time of the alleged violation, including the time zone; and
the
IP address used to commit the alleged violation.
Where a violation of this AUP is found to have occurred, we retain full
discretion to determine the response that is appropriate in the circumstances,
including any one or more of the following actions:
issue
a warning to the user;
remove
any postings that violate this AUP;
suspend
newsgroup posting privileges;
suspend
the customer's account;
terminate
the customer's account; and
bill
the customer for administrative costs and/or reactivation charges.
wispernet.ca ltd. is not responsible for any failure
or delay in removing such content.
As set forth in our privacy policy, we generally do not disclose any
customer-specific information to third parties without the consent of
the customer, other than as necessary to provide or enhance the Internet
Service. However, such disclosure may be necessary to investigate alleged
violations of this AUP or to otherwise protect our rights or property.
Disclosure to authorized governmental authorities may also be necessary
and will be undertaken only as prescribed by applicable law. Disclosure
of customer information may also be compelled by civil legal process.
Questions and Comments
If you have any questions, comments, or concerns about our Acceptable
Use Policy, you may contact us at admin@wispernet.ca
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